Shipping policy
Shipping Policy
1. How shipping works
All shoes are prepared specificlly when a person orders them. When they order, the shoes are first shipped to Luxury Shop's address and then forwarded to the customer from there.
2. Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
3. Shipping Rates & Delivery Times
We offer worldwide shipping.
- Standard Shipping: 14-18 business days
- Express Shipping (if available in stock): 1-3 business days
Shipping costs are calculated at checkout or offered free during promotions.
4. Shipment Confirmation & Tracking
You will receive a shipping confirmation email with your tracking number once your order has shipped.
5. Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the customer’s responsibility.
6. Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers or customs.
If your package is lost, please contact us at:
luxuryshop869@gmail.com
7. Incorrect Address
If you provide an incorrect shipping address, we are not responsible for lost packages.